At St. Francis Hospital, patients interact directly with experienced physicians and nurses. A full range of additional health care professionals—including nurse extenders, pharmacists, social workers, nutritionists, and pastoral care providers—work as a team to provide personalized care in an environment of warmth, healing, and respect. During your visit, our staff will work hard to make your stay as comfortable as possible, and to care for all of your needs as a patient: medical, emotional, as well as spiritual.

Prepare for your visit to St. Francis and keep the following in mind before your arrival:

• Health Information
  Help us provide the best health care possible. Be sure to have information on hand, to the best of your knowledge, regarding your present symptoms, past illnesses, hospitalizations, medications and other health-related matters.
• Health Care Proxy
  It's important for the St. Francis staff to know exactly how you want to be cared for, particularly in critical moments. A Health Care Proxy documents your wishes for treatment in times when you can't express those wishes yourself. Download the Health Care Proxy form now, so that you can complete it prior to your visit.
• Personal Items
  Plan on keeping only essential items with you during your stay—a robe, slippers, pajamas, and toiletries. Any other valuables, such as jewelry or credit cards, should be sent home with a friend or relative.
• Discharge Procedures
  You will want to make arrangements for your trip home before the day of your discharge. If possible, have someone bring your clothing to St. Francis the day before you leave. Before leaving, check your room to make sure you have all your belongings.
• Payment Options
  St. Francis Hospital will bill up to two insurance companies if presented with insurance information and assignment of benefits at the time of hospital admission. Click here to learn more about the insurance and billing options offered at St. Francis.
  
  If you are unable to pay for the medically necessary hospital services that you need at St. Francis, please let us know. You will not be denied the services you need. Call our Patient Access department at 516-705-6616.
• Patient Satisfaction
  Patient satisfaction is of the utmost importance at St. Francis, and our Patient Relations department offers information, consultation, referrals and advocacy for any concerns that may arise during your visit. For more information about anything relating to your stay at St. Francis, call a Patient Relations representative at 516-562-6113.